Age Concern and Help the Aged’s Older People Residing Abroad (OPRA) Programme

 

 

Your answers to the following questions will help us provide this information.

 

PLEASE PRINT OUT THE QUESTIONNAIRE.

IF THERE IS INSUFFICIENT SPACE FOR YOUR ANSWER CONTINUE ON A SEPARATE SHEET OF PAPER.

 

PLEASE ANSWER AS MANY QUESTIONS AS YOU FEEL ABLE TO.

 

Thank you very much for taking time to complete this questionnaire.

 

 

 

 


About you

 

Name:

Contact details:

Country of Residence:

 

 

Pre-departure planning

 

What steps did you take prior to departure?(eg learning the language; researching area; checking financial implications)

 

 

What would you recommend others to do?

 

 

How would you recommend planning and arranging Removal?

Were there any problems?

 

 

Do you have any other comments?

 

 

 

Arrival

 

What initial steps should you take on entering the country?( Eg visas; register with police; getting by for the first few weeks)

 

 

What are the emergency numbers of your country of residence?

 

 

Do you have any other comments?

 

 

Property

 

If you rented initially or are currently renting, how did you go about it?

 

 

 

 Are there advantages of renting long-term over purchase?

 

 

How did you go about purchasing your property?

 

 

Can you provide information on relevant organisations?

 

 

Are there any property-related issues which a UK purchaser may not be aware of?

(eg checking property ownership; inheritance laws; regional variations)

 

 

Do you have any other comments?

 

 

Services and utilities

 

How did you go about setting up the following services:

 

Electricity

 

Gas (piped or bottled?)

 

Water

 

Phone & Internet; mobile phone

 

Refuse collection

 

 

Do you have any other comments?

 

 

 

Language

 

How important do you think it is to speak the local language?

 

Are classes available where you live? If so, what is the cost?

Are interpreting and translation services available? If so, how would you rate their quality? How expensive are they?

 

 

 Do you have any other comments?

 

 

Equality and diversity

 

Are there differences in issues of equality and diversity in your country of residence compared with in the UK?

 

If so, what are they?

 

 

Do you have any other comments?

 

 

Transport

 

What is the local transport system like? Cost?

 

 

What are the pros and cons of importing a car from the UK?

 

 

What are the pros and cons of purchasing a car in your country of residence?

 

 

How does the driving experience differ from that of the UK?

 

 

What servicing and testing regulations ( eg MOT) are there and what do they cost?

 

 

Do you have any further comments?

 

 

 

The Law- Legal system

 

Are there things that you do routinely in the UK which are not permitted in your country of residence ( eg jay walking;)

Are there things you must remember to do which you might not routinely do in the UK (eg putting on the fluorescent vest before you get out of the car in an emergency)

 

 

Where can you access this information?

 

 

Do you have any further comments?

 

 

 

Health

 

What are the major differences between the health services in the UK and your country of residence? (eg is there a GP system?  How to you access emergency treatment?

Dental services?

Opticians?

Hospital facilities and post-operative care)

 

 

 

 

 

Is there a cost for using the health services or are they free? (eg consultations, surgery, prescriptions;  Do you need to contribute to an insurance scheme?)

 

 

 

 

How do you access the health services, ie registration procedures?

 

 

 

 

Do you have any other comments?

 

 

 

Social Welfare

 

What type of social care is available? (eg home help; care-homes; residential and sheltered housing)

 

 

How is it funded and is there an income/savings limit?

 

How is it accessed?

 

 

Do you have any other comments?

 

 

 

Finances

 

Cost of living: How does this compare with the UK?

 

 

Banking: How do you set up a bank account and how do bank charges and services differ from in the UK?

 

 

Pension: Do you need to make special arrangements to access your pension?

 

 

Tax: What are the tax liabilities in your country of residence? (eg income; inheritance; local; property etc)

 

Will: Is it necessary to make a will in your country of residence or is a UK will sufficient?

 

EPA: Is there a similar system of EPAs ( Enduring Power of Attorney) in your country of residence, to allow a person you have authorised in advance to act on your behalf should you become incapacitated?

 

Formal separation and divorce rights: Are these the same as in the UK, and if not , how do they differ?

 

 

 

 

Where can you access further advice and information?

 

 

 

Do you have any other comments?

 

 

Security

 

Is personal safety an issue in your country of residence? If so, what measures can be taken to improve the situation?

 

 

What security measures are needed to protect your property (either from necessity or because insurance companies demand them)

 

 

 

Is data protection an issue in your country of residence? If so, what measures can be taken to improve levels of security?

 

 

 Do you have any other comments?

 

 

Voting

 

What voting rights do you have as a UK citizen in your country of residence?

 

Do you have any other comments?

 

 

 

Daily Life

 

What is life like in your country of residence- positive and negative?

 

 

When the rose-tinted glasses break, what advice can you give to alleviate any homesickness?

 

 

Do you have any other comments?

 

 

Cultural Awareness

 

What are the key patterns of behaviour that are observed in your country of residence which differ significantly from the UK? (eg greetings; personal space: gift giving )

 

 

 

What would be offensive in your country of residence but not in the UK?

 

 

 

 

Do you have any other comments?

 

 

 

Integration

 

Are there organised activities in your area which could help a newcomer integrate into the local community? If yes, please list.

 

 

What advice would you give for integrating into the local community?

 

 

 

Do you have any other comments?

 

 

 

Pets

 

Are there any issues surrounding bringing a pet into your country of residence?

 

 

Where can further information be accessed?

 

 

 

Please return this questionnaire to:

 

Ann Stewart
Living Abroad Writer Volunteer
Older People Living Abroad Programme
Age Concern & Help the Aged
Astral House, 1268 London Road, London SW16  4ER